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OPQ Emotional & Social Competence Report | Sales Role (D-6)

Development

£130.00 (Ex. Tax)

The OPQ Emotional & Social Competence Report provides an indicator of how an individual's preferred working style may be a predictor of a range of social and emotional competencies. This report is to support the development of Sales and Customer Service staff and is available for completion in over 30 languages.  Emotional Intelligence is key to achieving effective working and relationship building.

The OPQ32 personality questionnaire assesses work behaviours and personality to identify potential strengths and weaknesses. This OPQ Emotional & Social Competence Report explores how a person is able to apply and control their own emotions and manage their relationships with other people. It also provides insights about an individual's understanding others' emotions and perspectives, and their capacity to display empathy and flexibility.

Potential strengths and weaknesses are explored through key themes including:

  • Self-Awareness
  • Self-Regulation
  • Motivation
  • Empathy
  • Social Skills

The OPQ Emotional & Social Competence Report should be used as the basis of a development discussion with Sales and Customer service staff.  It can form part of a Personal Development Plan.

Key competences addressed

  • Empathy
  • Managing feelings
  • Personal insight
  • Social ease

If you would like the support of one of our consultants to provide more detailed feedback and have a development/ coaching discussion with the individuals, please contact us for a quotation. Tel: 01285 861734.

Brand:
2. SHL
Purpose:
Development
Job Level:
Sales & Customer Service
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