EIP3 Interview Guide | Sales & Customer Service (R-6)
£80.00 (Ex. Tax)
The EIP3 Interview Guide is an ideal recruitment aid to ensure you select the candidate who can best demonstrate the key emotional and social competencies important for work performance. Emotional Intelligence (EI) is a combination of attitudes and behaviours that distinguish outstanding performance from average performance. Consequently, individuals with higher EI will be better able to manage themselves and their relationships. This should help them to be both personally and inter-personally effective.
The report is based on the candidate’s own perceptions and how these compare to the working population. Aimed at sales and customer service staff, there are a range of possible comparison groups to choose from including different business sectors.
The Inteview Guide covers a selection of ten EI-related competencies. These are two key areas: Personal Effectiveness and Interpersonal Effectiveness.
The report then shows the candidate’s potential for each competency, based on their responses to the EIP questionnaire. By matching the key competences for the role with the candidate’s score, you will gain a greater understanding of their potential. The Interview guide offers possible interview questions looking at each competency. These can be used to collect behavioural evidence that will verify the candidate’s scores.
Furthermore, by combining this Interview Guide with other personality reports such at the Identity Interview Guide, you will get a better all-around picture of the candidate’s emotional and performance potential.
Why Quest Partnership?
Quest Partnership Ltd has been providing psychometric assessments such as the EIP3 Interview Guide to industry for over 20 years. We offer independent advice on a wide range of assessments. In addition, we provide full support in administering and delivering tests and personality questionnaires to individual candidates / participants.
Our consultants are experts in their field with a track record of delivering innovative assessments. We are also active members of our industry body, the British Psychological Society (BPS). Our involvement in BPS steering groups has helped to raise standards and promote best practise in the use of psychometrics.