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OPQ Emotional Intelligence Report | Sales Role (D-6)

Development

£72.00 (Ex. Tax)

The OPQ Emotional Intelligence Report explores an individual's ability to control and apply their own emotions and their understanding of others' emotions. This OPQ Report supports the development of Sales and Customer Service staff.

The OPQ Emotional Intelligence Report provides insights into an individual's understanding of others emotions and perspectives.  It also explores their capacity to display empathy and flexibility. It outlines strengths and weaknesses in applying and controlling your emotions. Therefore, the individual's potential is explored through two key themes, with each covering two main competencies:

  1. MANAGING FEELINGS:
    1. Feelings and Emotions
    2. Personal Insight
  2. MANAGING RELATIONSHIPS:
    1. Empathy
    2. Social Ease 

This OPQ report is intended to be used as a developmental tool for Sales and Customer Service Staff. It should be used as the basis of a development discussion.

If you would like one of our consultants to provide more detailed feedback and have a development/ coaching discussion with the individuals please contact us for a quotation. Tel: 01285 861734.

Key competences addressed in this OPQ Report:

  • Empathy
  • Managing feelings
  • Personal insight
  • Social ease

Benefits of the OPQ questionnaire:

  • Reports quickly available after online completion
  • No expensive costs on annual licence, materials, or system costs
  • Emotional Intelligence is key to achieve effective working with others
  • No formal training required, interpreted reports and support provided as needed
  • Proven to predict job performance
  • Available in over 30 languages
  • OPQ is the market leading quality tool

Why Quest Partnership?

Quest Partnership Ltd has been providing psychometric assessments such as the SHL OPQ personality test to industry for over 20 years.  We offer independent advice on a wide range of assessments. In addition, we provide full support in administering and delivering tests and personality questionnaires to individual candidates / participants.

Our consultants are experts in their field with a track record of delivering innovative assessments.  We are also active members of our industry body, the British Psychological Society (BPS).  Our involvement in BPS steering groups has helped to raise standards and promote best practise in the use of psychometrics.

Brand:
2. SHL
Purpose:
Development
Job Level:
Sales & Customer Service
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