Tel: +44 (0) 1452 700897

Microsoft Office Word | Sales & Customer Service (R6)


£28.00 (Ex. Tax)

Microsoft Office Word is part of the most popular suite of desktop programs in the world,used both at home and in the office.  Many businesses use this word processing to create and manipulate documents.

It allows users to create anything from basic letters, to desk top publishing functions and on to more complex features such as creating dynamic contents pages. Microsoft Office Word is a highly flexible tool.  Most sales and customer service staff will need to use Word at some stage in their work. It is especially useful when creating sales reports or developing a telesales script.

There are four separate Word tests available to measure key areas:

  1. General Understanding
  2. Formatting
  3. Tables and Illustrations
  4. Document Referencing

Lasting only 15 minutes, these online tests are ideally used in conjunction with other MS Office tests such as Excel .  Candidates completing more than one of these tests are charged at a reduced rate of £15 + VAT per additional test.

Reports provide a short, graphical representation of candidate performance.  This highlights areas where the individual has demonstrated a good understanding and where there is room for improvement.

We can provide further information on the most effective and efficient ways to recruit your sales and customer service staff. Contact us on 01285 861734 to discuss the options available.

Microsoft Office
Job Level:
Sales & Customer Service
Written Exercise